Consultant | Tracking and Customer Experience Specialist | Quantitative | Market Research

  • Permanent
  • Sydney
  • Posted 1 month ago
Reference No:
Salary:

This dynamic agency always looks to make a genuine difference for our Australian and Global clients.  This position will build a strong relationship with 1-2 key clients and will shape Insight development using a number of different methodologies and will also project manage, aligning expectations and progress.

Ideally you will have at least 8 years’ experience in a market research agency with tertiary qualifications specialising in quantitative methodologies and will have worked in CX. Our client is in Services and experience in this would also be a benefit.

You will have

  • Hands on experience working with syndicate/tracking studies – in communications and brand ideally
  • Exposure to Customer Experience projects or CX elements of larger projects
  • Experience using SPSS and Q
  • Established project and time management skills
  • Ability to build strong relationships with clients and your wider team, you will also take on a mentoring role
  • Excellent communication skills and can formulate insights into creative presentations
  • Numeracy, strong eye for detail and confidence working with large data sets
  • Ability to work autonomously and seek additional knowledge and responsibility

To apply for this position please email your CV to amber.crowe@cci-recruit.com or for more information on this role or other opportunities please call Amber on (+61) 407 402187 or Tarn on (+61) 488 699119.