Qualitative Research Director

Melbourne

Permanent / Full Time

We’re working with a leading strategic insights consultancy to find a qualitative research leader with 6+ years of experience. This is a fantastic opportunity for someone ready to take the next step in their career, managing key client relationships, leading a high-performing team, and shaping impactful, evidence-based strategies.

The Role

You’ll lead qualitative projects across brand, product, innovation, and experience in this role. You’ll be hands-on in research delivery, team development, and client growth, ensuring every project is delivered with depth, clarity, and commercial relevance.
What you’ll be doing:

  • Leading strategic qualitative projects end-to-end
  • Designing robust, creative methodologies tailored to business needs
  • Managing client relationships across key accounts
  • Supporting and mentoring a team of consultants
  • Presenting insights with clarity, confidence, and impact
  • Contributing to business development and leadership
  • Collaborating with senior leaders to drive growth and culture

What You Bring

  • 6+ years’ experience in a strategic qualitative insights agency
  • Strong moderation skills across methodologies—depths, groups, ethnography, and online qualitative
  • Experience in studies such as innovation, concept testing, brand positioning, and communications evaluation
  • Excellent storytelling skills and an ability to translate insights into strategy
  • Commercial acumen with experience managing projects and budgets
  • A leader who inspires growth, collaboration, and excellence
  • Strategic thinker, professional, team player, and confident communicator

Why This Role

This is a rare chance to step into a leadership position in a consultancy that combines rigour with creativity and commercial acumen. You’ll be empowered to lead, influence outcomes, and grow alongside a supportive team.

We’d love to hear from you. Please send your CV to amber.crowe@cci-recruit.com

Reference Number: 928838

Category: Marketing / PR / Events

Sub-Category: Marketing / PR / Events